Frequently Asked Questions
We regularly update this page as problems arise.
If any of your questions is not answered here, please
Contac Us.
Q. What file format is used on PSP?
A. PSP uses MP4 file format.
Q. What is the file format of the downloadable movies?
A. These movies have .mp4 file extensions, so you can use them on your PSP without any modifications.
Q. How do I download movies directly to my PSP?
A. You download the file/s to your computer then simply transfer the file/s to your PSP using a USB cable or compatible memory stick reader.
Q. How fast are the downloads?
A. Depending on your internet connection. The movie files you are about to download are big. (Approx. 250-550Mb each) If
you are having problem downloading because of file size, you should use a download manager such as
Free Download Manager or FlashGet. We do not take
responsibility for any download manager software.
Q. Will I be able to watch the movies on my computer?
A. Yes. You can playback your video on your PC with Windows Media
Player, QuickTime® Player, Real Player, Nero Show Time, etc.
Q. What kind of support can I expect?
A. Support is available from Monday to Friday, on regular office hours.
You can contact our support team anytime and submit your questions.
Q. What is your refund policy?
A. We offer a 30-day full refund guarantee. Your satisfaction is our priority.
Within the next 30 days after your purchase, you can simply contact us and ask for your refund if not satisfied. Please do not forget to include your receipt
number for confirmation purposes.
Q. Is my payment secure and confidential?
A. Absolutely. We use PayPal as a third party 128-bit encrypted secure credit card processor
that will confirm the validity of your credit card in real time. We do not store any personal or credit cards information.
Your payment will be represented by a unique receipt number corresponding with
an email. You do not need to have a PayPal account for your purchase.
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